Grievance Redressal Committee
GRIEVANCE REDRESSAL COMMITTEE
(Grievance Redressed call)
The Grievance Redressed cell of NarvadeshwarVidhiMahavidalaya was formally constituted in July 2010 with 5 Members to probe into the grievances.
It comprises of the Principal, Head of the Department and Class teachers. It redresses the grievances at an individual as well as the class level and grievance of Common Interest. The cell maintains a.
- Conductive and Unprejudiced educational environment.
- Complaints of students and parents are redressed within 7 working days after receiving.
All Complaints are Scrutinized by the management and the grievance redressed cell All the solutions are recorded.
GRIEVANCE REDRESSAL COMMITTEE
1. Dr. V.K. Shukla, Principal Incharge
2. Dr. Preeti Mishra, Assistant Professor Co.Incharge
3. Dr. R.P.Shukla, Assistant Professor member
4. Sri. ShailashVerma, Assistant Professor Member
5. Sri. Subhas Chand, Assistant Professor Member
Procedure to Register Grievance
1- The Departmental level Grievances are attended by the concerned Class teacher who are mentors.
Along with the department heads.the student coordinators and staff Coordinators act as facilitators to Communicate and sort out the grievances.
2- Unresolved grievances at the Department level and institution level are referred to as the grievance redressed class of the institution. The studens can approach the grievance redressedcell of the Institution with their complaints of common interest too. They can directly communicate to the principal or management representatives.
3- Depending on the seriousness of the problem, the issue aresettled by the class or by the Principal in consultation with other members of the Management, Parents and Committee Members with the collective efforts all the Staff holders. The Grievance redressed cell resolves all the complaints promptly and efficiently.
GRIEVANCE REDRESSAL COMMITTEE
MINTUES OF MEETING AND ACTION TAKEN REPORT (ATR)
7: - Grievance Redressed Committee of the Intuition include:
Regular meeting of Grievance Redressed Committee. Feedback Collected, analysis and way for improvement. Institution has a prescribed IQAC for student teachers, Administrators and other staff and Conducts periodic programs to appraise adherence to the code through the following ways –
1- Grievance Redressed Committee is displayed on the instuition website.
2- Students and teachers are guided & trained about the Grievance Redressed Committee.
3- Regular monitoring of adherence to the objectives of the grievance RedressalCommittee.
4- Professional ethics programs for students, teachers, administrators and other staff are organized periodically.